

Unfortunately, the software to do this is kept from most users, or even the knowledge it exists or how to use it. Then the same Service Tag is reset on the erased chip, but the passwords are gone.

If you remove the Service TAG on Dell Laptops, it erases the EEProm Chip, and the passwords stored there are erased with the TAG. That only denies legitimate users information that might help them out. I hope that the folks asking for help here are the honest ones, but I won't refuse to share the little bit I know for fear that it will be misused. As far as thievery goes, there will always be thieves, and there will always be honest people. I think it's great to find sites like this one where people freely relate their experiences after all, one can never have too much knowledge. There are plenty of users who only need a notebook computer for word processing, web surfing, and maybe some old games (I think it's great fun to play the old text adventures on a notebook), so the older laptops are all they need, and in many cases all they can afford.ĭell notebooks are especially difficult to access because the passwords are stored on an EEPROM chip that is not dependent on a power supply (sort of like a flashable MMC or SD card), so there are probably many more folks searching for info on how to get the Dells-as opposed to some other brands-working again. Many people get rid of their laptops because they want the hottest new model, not because there is anything inherently wrong with their old one.

Dell computers are very popular, so there are a bunch of them floating around, and I think it is a terrible waste to have a perfectly usable old laptop stuck in the back of the closet or dumped into a landfill. No doubt there are thieves who can't access their stolen Dell notebook computers, but I imagine most people have bought or received the laptops legitimately only to discover that they are locked out by passwords installed by unknown previous owners.
